The Future of Customer Service!
We stand at a fascinating crossroads. The old world of customer service feels clunky. Hold music and endless transfers grate on our nerves. A new era is dawning. It’s quiet,…
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Global Coverage
Supply Chain News
Curated headlines from the world's leading supply chain publications.
Air cargo shippers take short-term contract approach to close 2025
One-year contracts accounted for only 24% of new deals in Q4, Xeneta reported.
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Forwarding Service Standards Ensured by TMS
Oversized cargo forwarders deugro successfully completed the global rollout of TMS CargoWise in December 2025, featuring comprehensive technological enhancements. The company believes this is a milestone in delivering consistent, high-quality…
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Warehouse Construction Stabilizes, but Developers Remain Cautious
U.S. warehouse construction has stopped declining, but high costs and tight financing are still holding back new development, according to a report from Interact Analysis.
Lire la suite →Driver Legitimacy Summit takes on CDL fraud: Feb. 5-6
The two-day Driver Legitimacy Summit will convene in Atlanta on Feb. 5-6 to address risks to the industry posed by unauthorized and fraudulent commercial truck drivers. The post Driver Legitimacy…
Lire la suite →Penske Logistics is moving from AI experimentation to execution
After a six-month pilot, the Reading, Pennsylvania–based logistics provider is rolling out an agentic AI platform from Augment across its operations, heralding in a deeper commitment to applying artificial intelligence…
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Temu challenges Amazon for cross-border e-commerce dominance
Temu has sprinted to the top of the leader board of e-commerce retailers selling in overseas markets. The post Temu challenges Amazon for cross-border e-commerce dominance appeared first on FreightWaves.
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Canada's Carney arrives in China for state visit
Mark Carney is the first Canadian leader to visit China in eight years.
Lire la suite →How Smart Fleet Management Drives Supply Chain Success!
Running a successful supply chain operation requires countless moving parts working in harmony. But one element often gets overlooked until something goes wrong: the vehicles that keep everything moving. Your…
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PSA International sets new record with 105 million TEUs in 2025
PSA International Pte Ltd (PSA) achieved a new global milestone in 2025. The Group handled a record 105 million TEUs across its ports and terminals worldwide for the year ended…
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USPS eyes expanding package dimension reporting requirements
The proposed change, slated for July 12, could expose more shipments to noncompliance fees if they fail to include accurate length, width and height figures.
Lire la suite →Hookham: ‘This is the year the container lines will see a reckoning’
Container lines are set for “a year of reckoning”, following alleged pandemic-era indiscretions, as a surge of new tonnage hits the already capacity-rich market and combines with an unstable global…
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Alibaba, JPMorgan said to invest in Chinese chip designer Montage’s Hong Kong listing
Chinese chip designer Montage Technology is set to enlist Alibaba Group Holding and JPMorgan Asset Management among the key investors in its upcoming Hong Kong listing, according to people familiar…
Lire la suite →Best Android Apps for Cryptocurrencies and Bitcoin!
If you were too obsessed with watching Game of Thrones, you might not know how the planet is inundated with cryptocurrencies. The California Gold Rush makes people run for the…
Lire la suite →Suez transits increasing, but still 60% fewer than pre-Red Sea crisis
The Suez Canal Authority says a cargo ship that ran aground at the northern entrance to the waterway does not pose a risk to shipping, as the organisation eyes increasing…
Lire la suite →UPS restructure could mark a reset for the entire air cargo industry
The announcement that UPS is restructuring – cutting tens of thousands of jobs and closing scores of facilities – could come as something of a shock; but it shouldn’t be for…
Lire la suite →Baltic Dry Index falls to 1566 down 42 points
Today, Wednesday, January 14 2026, the Baltic Dry Index decreased by 42 points, reaching 1566 points. Baltic Dry Index is compiled by the London-based Baltic Exchange and covers prices for…
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Beijing launches antitrust investigation into Trip.com ahead of Lunar New Year break
China has opened an antitrust investigation into Trip.com Group, the country’s largest online travel services provider, weeks before hundreds of millions of people on the mainland go away on holiday…
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Zheng Yu, ‘rising star’ in chemical engineering from MIT, quits US for China
A leading young Chinese chemical engineer has left the Massachusetts Institute of Technology to return home to Peking University. Zheng Yu recently completed her postdoctoral training in bioelectronics in the…
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Intermodal cooperation on rails has declined amid cost pressures
Cooperation in the form of steel-wheel interchange has fallen out of fashion as railroads have become less willing to do the necessary work that is intrinsic in the swap of…
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